ChatBot Platform AI - Simplify360

Oftentimes customers have minor issues and require direction to find the resource they need and ChatBot Platform AI help guide customers to FAQ articles or other sources depending on the query. This is done through keyword and phrases identification in customers messages. The bot can be trained to give various responses and solutions based on customer needs in the brand’s preferred tone.

To know more, visit: https://simplify360.com/conversational-ai/